DC Universe Online game on Switch

This is my first time playing this game and I love it! But I am already stuck on a mission (Help hazmat officers on rooftop) I have no idea how to claim a wall since my hero does not fly. Any help is appreciated, thanks.

If your movement mode is Super Speed or Acrobatics, you should be able to climb any wall just by pushing the joystick in that direction.

You do need to be in movement mode, though - on the Switch, press down on the left stick until it clicks to get there. You should notice that you’re moving faster, and you’ll be able to scale tall buildings in a single bound!

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Thanks for the advice!