I used the customer service feedback form to explain my reasons for cancelling, since there was no way to do that on the actual cancellation form (that it’s not the DC version of Marvel Unlimited as I had hoped and have been waiting for them to do for a decade and the Support FAQ currently makes it sound like it’s never going to get there). Actually received a response! Not sure it says anything useful, but figured it was worth passing along:
Thanks for reaching out
I want to assure you that our team is committed to constantly expanding the library and features on DC Universe. We’ll be announcing lots of new content in the months ahead and we’d love to know more about what you would like to see on DC Universe in the future. I think you may be upset with the comic offering we have at launch which is understandable - but I would encourage you to wait and see what we will be offering in the near future as I feel it may be what you are looking for based on your note.
Customer Service Lead"
I responded that, if he’s referring to the blurb on the website that mentions the full catalog will be available for purchase in October and that does not, as I’ve assumed, mean issue-by-issue purchase but instead means some sort of expansion of the subscription service, they really need to make the blurb much clearer about that.